THE CITILIFT AND WHAT IT IS:
The CITILIFT is a shared ride service for which appointments
are made at least 2 days in advance. Paratransit vehicles
may go into driveways or parking lots if such action can be
executed safely. Paratransit service is available to the
disabled and seniors.When scheduling, be prepared to
schedule a return time as well as a pickup time. Next-day
service reservations must be made by 5:00PM the previous
day; same-day service is usually not provided, but it COULD
be provided only if space and time are available. the longer
you wait to schedule your ride, the less likely they will be
able to meet your time constraints or we may not have room
for you!!
SCHEDULING RIDES:If you want to reserve a ride for a specific appointment time,
be sure to:Allow enough time to get from the bus to your destination.Be aware of opening and closing times at your destination
so you do not have to wait outside the building; your arrival
may be as early as thirty (30) minutes before your
appointment. Allow plenty of time to finish your appointment
so you will be ready for the bus when it arrives.
TRIP RESERVATIONS:Trip reservations are made with a "30-minute pickup
window." For example, for a pickup time of 8:00AM the bus
could actually arrive fifteen (15) minutes before 8:00AM or
up to fifteen (15) minutes after 8:00AM. Often, you will have
to share rides with other passengers, who are going to and
from the same general area you are.
THE MECHANICS:The mechanics are trained professionals who deal with the
creation, structuring, and maintenance of mechanical
equipment. The range of devices that a mechanic may work
with include automobiles, trucks, production machinery, and
a wide scope of mechanical systems that help to create
many of the goods and services that are enjoyed by
consumers. The fleet of vans are serviced in their own
special garage, located near the RIVER WALK. Their OFFICE
is at the DEPT OF TRANSPORTATION, also located near the
RIVER WALK, but in ANOTHER BUILDING.
THE DISPATCHERS:The dispatchers work in an office at the back of a large
building. The dispatchers use their computers, a telephone
system and their paging and radio system by which the
dispatcher communicates with the drivers when they pick
up their clients. The dispatchers usually do all of these
things at one time-----THEY TAKE CALLS from their CLIENTS,
they send the DRIVERS TO THEIR DESTINATIONS, they do
ADD-ONS when a client is finished EARLY, and they print
schedules out of their computers. They jokingly refer to
themselves as OCTOPI, because they do so much! The
dispatchers are located on a building on West 4th.
Dispatcher jobs can be considered among the more
stressful of occupations. Stephanie, Joanne, Mary, and
Suzanne are a few of the dispatchers I know personally, and
I can vouch for their fine INTERPERSONAL SKILLS.
DRIVER ASSISTANCE- The drivers will assist wheelchair riders and will
provide support to ambulatory riders who need assistance.
For additional care and assistance, rider must have a
Personal Care Assistant (PCA).NOTE: Drivers are not allowed into the rider's homes.
CARRY-ON ITEMS-Please limit number of carry-on items to four grocery bags.
Drivers are more than happy to assist with carry-on items;
however, they will only carry items from the bus to a point
just inside the destination door.
WHO IS ELIGIBLE TO USE THE CITILIFT:People who are deemed disabled by their PRIMARY
PHYSICIAN, and who are UNABLE TO USE THE BUS STOP
DUE TO THEIR DISABILITIES.
BUS PASSES:Bus passes can be purchased at the BUS STATION at 123
COURT STREET. Passes for the following month can be
purchased by the 15th of the month, or they can be mailed
to you provided that you send them a
SELF-ADDRESSED-STAMPED ENVELOPE. The passes usually
cost $40, but they can be discounted according to your
monthly income.
DAYS OF OPERATION:The CITILIFT runs from MONDAY-SATURDAY, from
6:30am-6:30pm. Their phone number is 719-546-2484.
The CITILIFT is a shared ride service for which appointments
are made at least 2 days in advance. Paratransit vehicles
may go into driveways or parking lots if such action can be
executed safely. Paratransit service is available to the
disabled and seniors.When scheduling, be prepared to
schedule a return time as well as a pickup time. Next-day
service reservations must be made by 5:00PM the previous
day; same-day service is usually not provided, but it COULD
be provided only if space and time are available. the longer
you wait to schedule your ride, the less likely they will be
able to meet your time constraints or we may not have room
for you!!
SCHEDULING RIDES:If you want to reserve a ride for a specific appointment time,
be sure to:Allow enough time to get from the bus to your destination.Be aware of opening and closing times at your destination
so you do not have to wait outside the building; your arrival
may be as early as thirty (30) minutes before your
appointment. Allow plenty of time to finish your appointment
so you will be ready for the bus when it arrives.
TRIP RESERVATIONS:Trip reservations are made with a "30-minute pickup
window." For example, for a pickup time of 8:00AM the bus
could actually arrive fifteen (15) minutes before 8:00AM or
up to fifteen (15) minutes after 8:00AM. Often, you will have
to share rides with other passengers, who are going to and
from the same general area you are.
THE MECHANICS:The mechanics are trained professionals who deal with the
creation, structuring, and maintenance of mechanical
equipment. The range of devices that a mechanic may work
with include automobiles, trucks, production machinery, and
a wide scope of mechanical systems that help to create
many of the goods and services that are enjoyed by
consumers. The fleet of vans are serviced in their own
special garage, located near the RIVER WALK. Their OFFICE
is at the DEPT OF TRANSPORTATION, also located near the
RIVER WALK, but in ANOTHER BUILDING.
THE DISPATCHERS:The dispatchers work in an office at the back of a large
building. The dispatchers use their computers, a telephone
system and their paging and radio system by which the
dispatcher communicates with the drivers when they pick
up their clients. The dispatchers usually do all of these
things at one time-----THEY TAKE CALLS from their CLIENTS,
they send the DRIVERS TO THEIR DESTINATIONS, they do
ADD-ONS when a client is finished EARLY, and they print
schedules out of their computers. They jokingly refer to
themselves as OCTOPI, because they do so much! The
dispatchers are located on a building on West 4th.
Dispatcher jobs can be considered among the more
stressful of occupations. Stephanie, Joanne, Mary, and
Suzanne are a few of the dispatchers I know personally, and
I can vouch for their fine INTERPERSONAL SKILLS.
DRIVER ASSISTANCE- The drivers will assist wheelchair riders and will
provide support to ambulatory riders who need assistance.
For additional care and assistance, rider must have a
Personal Care Assistant (PCA).NOTE: Drivers are not allowed into the rider's homes.
CARRY-ON ITEMS-Please limit number of carry-on items to four grocery bags.
Drivers are more than happy to assist with carry-on items;
however, they will only carry items from the bus to a point
just inside the destination door.
WHO IS ELIGIBLE TO USE THE CITILIFT:People who are deemed disabled by their PRIMARY
PHYSICIAN, and who are UNABLE TO USE THE BUS STOP
DUE TO THEIR DISABILITIES.
BUS PASSES:Bus passes can be purchased at the BUS STATION at 123
COURT STREET. Passes for the following month can be
purchased by the 15th of the month, or they can be mailed
to you provided that you send them a
SELF-ADDRESSED-STAMPED ENVELOPE. The passes usually
cost $40, but they can be discounted according to your
monthly income.
DAYS OF OPERATION:The CITILIFT runs from MONDAY-SATURDAY, from
6:30am-6:30pm. Their phone number is 719-546-2484.
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